Background. For nurse practitioners (NPs) in general practice to substitute
for general practitioners (GPs) in consultations, their educational needs
require specification, and their effectiveness and acceptability to patient
s must be determined. There is limited evidence in the United Kingdom about
training requirements or how NPs compare with GPs.
Aim. To describe the education provided to trainee NPs (TNPs), describe the
ir work, compare their practise with GPs, and determine their acceptability
to patients.
Method. Four TNPs were provided with a mainly practice-based education. Aft
er one year, TNP diagnoses and management decisions were compared with thos
e of GPs for 586 patients. After being judged competent, TNPs conducted ind
ependent consultations. After two years, 400 independent consultations were
analysed to describe TNPs' work and reasons for patients contacting the pr
actice again. Opinions of a further 400 patients about their consultation w
ith a TNP or GP, and willingness to consult a TNP in the future, were obtai
ned.
Results. General practitioners and TNPs agreed on 94% of diagnoses and 96%
of management decisions made. Early in training, TNPs transferred 38% of pa
tients to the GP, of whom 34% were without a diagnosis and 40% without a ma
nagement decision. In independent practice, 69% of patients consulting TNPs
were female and fewer than 10% were aged over 65 years. TNPs were dealing
with a wide range of diagnoses. Immediate referrals to GPs had decreased to
13%. In one-third of consultations, over-the-counter (OTC) medications wer
e suggested and, in 63%, formulary medications were recommended, with presc
riptions signed by GPs. Health education featured in 84% of consultations.
After two weeks, 29% of patients had returned to the surgery, of whom 72% h
ad been asked to return and 60% consulted about the original condition or i
fs treatment. Eighty per cent of patients completed an opinion questionnair
e. While 38% of TNP consulters would have preferred a GP consultation, they
rated TNP consultations as good as or better than GPs' consultations. Pati
ents with experience of previous TNP consultations gave the most positive r
atings, were more likely to consult a TNP again, and about a wider range of
conditions. TNPs' listening skills and explanations were particularly valu
ed.
Conclusions. Early in their training, TNPs made good diagnostic and treatme
nt decisions, while their high level of patient transfers to GPs indicated
residual uncertainty. In independent practice, their GP mentors judged them
to be offering an effective service, with acceptable transfer and patient
return rates. They were liked by patients and more so by patients with prev
ious TNP experience. TNPs are a valuable substitute for GPs for patients wi
shing for a same-day consultation, and for younger and female patients who
prefer a female TNP over a male GP. Limited authority to prescribe and refe
r to secondary care reduces NP efficiency.