People needing intensive and specialized health care are being cared for no
w in community settings; this has implications for both primary health care
professionals and family carers. This paper draws on research investigatin
g how services can be developed to support families caring for children wit
h complex health care needs, to consider the challenges facing professional
s working in the primary health care sector. Interviews conducted with pare
nts, professionals and those who fund and commission specialized health ser
vices reveal particular problems in relation to the purchasing and provisio
n of short-term care and specialist equipment/therapies in the community. T
hese problems need to be addressed if people with specialized needs are to
be cared for outside hospitals. The new Primary Care Groups (PCGs) will hav
e the opportunity to enhance the provision of these services. Primary care
professionals will also need to work in partnership with other sectors of t
he health service and with local authority services, at both strategic and
operational levels, to develop integrated and coordinated services for this
growing group of people.