Citizen's Charters and public service provision: lessons from the UK experience

Authors
Falconer, PK Ross, K
Citation
Pk. Falconer et K. Ross, Citizen's Charters and public service provision: lessons from the UK experience, INT REV ADM, 65(3), 1999, pp. 339-351
Citations number
25
Categorie Soggetti
Politucal Science & public Administration
Journal title
INTERNATIONAL REVIEW OF ADMINISTRATIVE SCIENCES
ISSN journal
00208523 → ACNP
Volume
65
Issue
3
Year of publication
1999
Pages
339 - 351
Database
ISI
SICI code
0020-8523(199909)65:3<339:CCAPSP>2.0.ZU;2-L