Survey participants (N = 175) were drawn from six branches of a major Briti
sh supermarket chain. Employees from three branches, who had been selected
for transfer to new stores, were surveyed before and after relocation to ex
amine the impact of this transition on individual well-being. A comparison
sample of employees, drawn from similar stores but not involved in relocati
on, was also surveyed. Cross-sectional multiple regression analyses found t
hat psychological distress was related to both work demands and personal ch
aracteristics (gender, neuroticism, locus of control, and social desirabili
ty response). Furthermore, path analysis revealed that after controlling fo
r prior symptom levels, distress during the relocation period was predicted
independently by the relocation and by work demands. Although in the prese
nt study it was not possible to account for differences in outcomes between
new and comparison store employees in terms of changes in measured work ch
aracteristics, the negative impact of relocation was found to be buffered b
y perceptions of control and social support. Additionally, the impact of hi
gh work demands was buffered by Type B personal characteristics. Copyright
(C) 1999 John Wiley & Sons, Ltd.