Systems scientists can play an important role in analyzing ethnic tensions
and designing innovative approaches to sustaining peaceful relationships be
tween groups with a history of inter-ethnic violence. A social systems appr
oach was applied in a feasibility study sponsored by the United Nations Hig
h Commissioner for Refugees. The purpose of the humanitarian project was to
improve ethnic relations and collaboration between Greek and Turkish Cypri
ots in Cyprus, and to determine the feasibility of establishing a bicommuna
l mental health unit. The project consultants conducted a mental health nee
ds assessment of both communities and analyzed information from multiple so
urces and different perspectives. A follow-up workshop with a bicommunal te
am was held in the USA to facilitate development of the mental health unit.
The study provided useful knowledge on systems-oriented action research to
improve ethnic relations in a complex social and political environment. Co
pyright (C) 1999 John Wiley & Sons, Ltd.