Background-The clinical interactive role of medical microbiologists has bee
n underestimated and the discipline is perceived as being confined to the l
aboratory. Previous studies have shown that most microbiology interaction t
akes place over the telephone.
Aim-To determine the proportion of clinical ward based and laboratory based
telephone interactions and specialties using a microbiology service.
Methods-Clinical microbiology activity that took place during November 1996
was prospectively analysed to determine the distribution of interactions a
nd specialties using the service.
Results-In all, 1177 interactions were recorded, of which nearly one third
(29%) took place at the bedside and 23% took place on call. Interactions in
volving the intensive treatment unit, general ward visits, and communicatio
n of positive blood cultures and antibiotic assays were the main areas of a
ctivity identified. There were 147 visits to 86 patients on the general war
ds during the study, with the number of visits to each individual varying f
rom one to eight. The need for repeated visits reflected the severity of th
e underlying condition of the patients. Ward visits were regarded as essent
ial to obtain missing clinical information, to assess response to treatment
, and to make an appropriate entry in a patient's notes.
Conclusions-Ward visits comprise a significant proportion of clinical micro
biology interactions and have potential benefits for patient management, se
rvice utilisation, and education.