This study examines the career rewards and risks from pursuing productivity
improvement in local government. Based on a study of city managers and chi
ef administrative officers in cities over 50,000, it finds that almost thre
e-quarters of respondents report that implementing productivity improvement
efforts makes them more attractive to both their present and future employ
ers. In addition, almost half find that it helped them get a job in the pas
t. Productivity enhances careers by increasing the reputation and effective
ness of managers in dealing with critical issues facing organizations. Posi
tive career impacts from productivity improvement are strongly correlated w
ith values of professionalism. Organizational cultures of fear and entitlem
ent reduce career rewards, even when controlling for the fewer productivity
improvement strategies that are implemented in organizations with such cul
tures. The study concludes with practical suggestions for increasing the ca
reer rewards from productivity improvement.