The effects of initial request size on compliance: More about the that's-not-all technique

Citation
Jm. Burger et al., The effects of initial request size on compliance: More about the that's-not-all technique, BAS APPL PS, 21(3), 1999, pp. 243-249
Citations number
12
Categorie Soggetti
Psycology
Journal title
BASIC AND APPLIED SOCIAL PSYCHOLOGY
ISSN journal
01973533 → ACNP
Volume
21
Issue
3
Year of publication
1999
Pages
243 - 249
Database
ISI
SICI code
0197-3533(199909)21:3<243:TEOIRS>2.0.ZU;2-Z
Abstract
Research on the that S-not-all compliance procedure finds that making a req uest more attractive before the recipient has an opportunity to respond inc reases compliance beyond that of recipients who receive only the final vers ion of the request. However, participants in Studies 1 and 2 presented with an improved offer before responding to a request were significantly less l ikely to agree to the final request than those not exposed to the technique . Studies 3 and 4 demonstrated that this reversal is a function of the size of the initial request. Compared to a control group receiving only the fin al request, participants presented with an initial request that was substan tially larger than the final request were less likely to comply, whereas pa rticipants presented with an initial request that was only slightly larger than the final request were more likely to comply. The findings suggest an important limit to the application of the that's-not-all technique.