Managing the distribution of healthcare is seen to involve data collected a
t every encounter of each patient with any provider, pharmacy, payer, or go
vernment agency. These data and their analysis are massive on multiple dime
nsions: of patient-encounter records; of variables (administrative, diagnos
ti,c and procedural) and their derived indicators; of the related clinical
knowledge resources; of the clinical and administrative issues to be addres
sed; and of the diversity of the audience for the analysis. Statistical and
computational strategies for massive analysis of these massive data includ
e a principle of "layered recalibration" used to maintain statistical model
s, and an emphasis on presentation, including report generation, and specia
lized software systems. These ideas are implemented in the Performance iQ p
roducts of QuadraMed Corp. developed by the author.