A laughing matter? The uses of humor in medical interactions

As Coser (1962) demonstrated in her landmark hospital study, a humor is one of the great tools of reassurance on the hospital ward. After all, if some thing is ridiculous, how can it be threatening ? In this study, the authors examine the role of humor in medical interactions, with an eye toward grea ter understanding of the means by which people manage the emotions of other s. Through face to face interviews with 22 providers in a large hospital, t his study garners empirical support for a previously developed definition o f humor as interpersonal emotion management. In addition, the study uncover s the particular roles played by the contextual factors of humor including actor setting, and timing. These factors are critical in determining whethe r humor is appropriate and successful in achieving desired emotional change , or whether it will fail or even backfire, causing emotional and interacti onal harm. The study draws implications for the potential study of harmful coping and social support.