British Columbia Gas, a major utility, was required by the British Columbia
Utilities Commission (BCUC) to develop an integrated resource plan that ad
dressed multiple objectives and involved the participation of stakeholders.
To assist BC Gas, we elicited values separately from most of the senior ex
ecutives at BC Gas, members of the BCUC, and representatives of several sta
keholder groups. Based on these values, we structured a set of objectives a
nd associated performance measures for integrated resource planning (IRP) a
t BC Gas. A multistakeholder process then provided judgments about appropri
ate value tradeoffs among these objectives. This information was used in se
veral ways in the IRP process. It fostered improved communication and serve
d as a guide for designing more attractive plans and identifying future inf
ormation needs. It also provided the basis for a quantitative evaluation of
alternative plans and resources. Both the IRP process and the chosen integ
rated resource plan were reviewed by lawyers representing interveners at a
quasi-judicial hearing of the BCUC. Their concerns are informative in provi
ding lessons for the use of the elicited values in the context of regulator
y hearings.