We present optical and near-infrared spectroscopy of the luminous radio gal
axy Cygnus A (3C 405). Optical (similar to 6700-9300 Angstrom) observations
were obtained of the central region, including the region where most emiss
ion lines are strongest, about 1." 5 northwest of the nucleus. However, hig
h-ionization lines ([Ar XI] and [Fe XI]), as well as an unidentified featur
e at similar to 7608 Angstrom, are stronger in the continuum-dominated sout
heast component. We detect the near-infrared Ca triplet in absorption, and
we use it to obtain a new determination of the redshift and velocity disper
sion of the stellar component of Cygnus A. The infrared (similar to 1.9-2.5
mu m) spectrum of the nucleus shows emission from [Si VI], [S XI], and pos
sibly [Si XI]. A number of molecular hydrogen transitions were also detecte
d; their ratios favor X-ray heating from the nuclear source over other poss
ible origins (e.g., shocks) as the most likely excitation mechanism. We see
no evidence for broad-line wings on the Paa line profile, confirming that
the broad-line region in Cygnus A remains heavily obscured at 2 mu m.