The paradox of unsatisfying but stable relationships - A look at German car suppliers

Citation
K. Backhaus et J. Buschken, The paradox of unsatisfying but stable relationships - A look at German car suppliers, J BUS RES, 46(3), 1999, pp. 245-257
Citations number
40
Categorie Soggetti
Economics
Journal title
JOURNAL OF BUSINESS RESEARCH
ISSN journal
01482963 → ACNP
Volume
46
Issue
3
Year of publication
1999
Pages
245 - 257
Database
ISI
SICI code
0148-2963(199911)46:3<245:TPOUBS>2.0.ZU;2-L
Abstract
Conditions for relationship stability are discussed. Emphasis is put on the question of whether perceived satisfaction with relationships is a necessa ry prerequisite for relationship stability. We conclude on the basis of tra nsactional cost analysis and empirical evidence from the German automotive industry that stable but unsatisfying relationships exist. We also discuss how opportunism effects long-term behavior of market participants. A model of relationships stability on that basis is developed. (C) 1999 Elsevier Sc ience Inc. All rights reserved.