Most large corporations developed in an era of abundant raw materials, chea
p energy, and limitless sinks for waste disposal. It has become increasingl
y clear that many technologies developed during this earlier peiod contribu
te to the destruction of the ecological systems on which the global economy
depends. In the absence of dramatic change, few would dispute that the wor
ld is destined to devolve toward environmental degradation, social upheaval
, and mass migratron.
Hart and Milstein argue; that the emerging challenge of global sustainabili
ty will catalyze a new round of "creative destruction" that innovators and
entrepreneurs will view as one of the biggest business opportunities in the
history of commerce. In this article, the authors propose a framework to h
elp managers look beyond continuous, incremental improvement of existing pr
oducts and processes to see the business world differently and make sustain
able opportunities more apparent.
To better understand sustainability-driven creative destruction, managers m
ust evaluate business opportunities on the basis of three types of markets
or economies that exist in all countries or geographical regions: developed
(nearly 1 billion global customers), emerging (estimated at roughly 2 billi
on people), and surviving (roughly half of humanity or 3 billion customers)
. The authors discuss the different strategies required to achieve sustaina
ble development in each economy.
To compete in the consumer economy, managers must focus on reducing the lif
e-cycle ("cradle to grave") impacts - that is, the "ecological footprint" o
f their firms' activities - by reinventing their products and processes. Th
e combination of large footprint and technological maturity widens the gap
between price and life-cycle cost, producing the technological and environm
ental forces that drive creative destruction.
Because it is unlikely that senior managers will commit resources without a
clear understanding of how sustainability-driven creative destruction can
improve a firm's economic payoff, the authors offer ideas for sustainabilit
y metrics tied to the three economies discussed and show how they relate to
key business and financial payoffs.
Managers who treat sustainable development as an opportunity will drive the
creative destruction process and build the foundation to compete in the tw
enty-first century.