In almost every business-to-business industry, companies face increasingly
powerful intermediaries in their distribution channels. As this handful of
national, professionally managed distributors prunes its supply base, manuf
acturers no longer have guaranteed market access. In this article, Fein and
Jab discuss the strategic implications for manufacturers of the fragmentat
ion-to-consolidation transition in the distribution channel, the dynamics o
f consolidation, and the indicators that signal impending consolidation.
Consolidators in wholesale distribution follow a standard strategy. They bu
ild a national network, leverage buying power with manufacturers, and reinv
est profits to meet the emerging requirements of larger customers and manuf
acturers. In fact, consolidation among downstream customers often triggers
distribution consolidators to:embark on growth-by-acquisition strategies to
react quickly to changes in customer purchasing patterns. They try to mini
mize their purchasing costs by reducing the supplier base, - shrinking inte
rnal purchasing staffs, and applying supply-chain management-technologies,
such as EDI, to reduce inventory. The efficiency with which a product moves
through the channel has become as valuables the features and benefits of t
he product itself. :-
A manufacturer facing a potentially consolidated channel has four basic str
ategic options:
1. Partner with the winners and motivate distributor investments in support
of the firm's products.
2. Invest in fragmentation by designing a channel that meets the challenges
of consolidation and integrated supply, and develop relationships with hor
izontal alliances of smaller independents that can bid for national or mult
iregional contracts.
3. Build an alternative route to market by bringing the the functions of an
independent distributor in-house or by using the Internet as an alternate
channel.
4. Create new channel equity to ensure that products are more attractive to
the channel.
The authors-look at postconsolidation conditions -; in particular, vendor c
onsolidation and increased service requirements, wh ich present particular
challenges to manufacturers. Fein and Jap conclude by posing a,few,strategi
c questions for manufacturers and illustrate how companies use the strategi
c options they outline.