Business Excellence model for supply chain management

Supply chain management (SCM) has been increasingly adopted by companies wo rldwide so as to utilize better their supply chain activities for competiti ve advantages. This paper reviews the relationships between total quality m anagement (TQM) and SCM and concludes that existing SCM models have inadequ acies which can be enriched by TQM principles and concepts. The authors sel ected Kanji's Business Excellence model, which uses TQM principles and conc epts to help companies achieve business excellence, to fulfil the inadequac ies of the existing SCM models and to create a new structured model for SCM . The model was tested with the data using the supply chain activities of 1 39 companies in Hong Kong. The results support that the structured model pr ovides a good fit for the supply chain activities. Business excellence indi ces, which can be obtained for companies' SCM, can be further developed bas ed on this new model.