An abundant literature about vehicle routing and scheduling problems is ava
ilable in the scientific community. However, a large fraction of this work
deals with static problems where all data are known before the routes are c
onstructed Recent technological advances now create environments where deci
sions are taken quickly, using new or updated information about the current
routing situation. This paper describes such a dynamic problem, motivated
from courier service applications, where customer requests with soft time w
indows must be dispatched in real time to a fleet of vehicles in movement A
tabu search heuristic, initially designed for the static version of the pr
oblem, has been adapted to the dynamic case and implemented on a parallel p
latform to increase the computational effort. Numerical results are reporte
d using different request arrival rates, and comparisons are established wi
th other heuristic methods.