Supervisors in a less-than-truckload freight terminal establish material fl
ows inside the terminal by assigning incoming trailers to open doors. A com
mon scheduling strategy is to look ahead into the queue of incoming trailer
s and assign them to doors to minimize worker travel. We develop a model of
the resulting material flows and use it to construct Layouts that exploit
this type of scheduling policy. Based on data from a test site, our results
suggest that look-ahead scheduling alone can reduce labor costs due to tra
vel by 15-20% compared to a first-come-first-served policy. Layouts constru
cted with the material flow model provide further savings of 3-30% in labor
cost due to travel, depending on the mix of freight on incoming trailers a
nd the length of the queue of trailers from which the supervisor makes assi
gnments.