A novel goal-oriented approach for training older adult computer novices: Beyond the effects of individual-difference factors

The present research evaluated a goal-oriented training approach in compari son to a more standard training approach (i.e., verbal persuasion). The goa l-oriented approach combined participatory goal setting with performance fe edback to enhance training with older adults. One hundred and six,computer novices, ranging in age from 50-89 years, were randomly assigned to one of the two training conditions and individually participated in two consecutiv e days of computer spreadsheet training. As hypothesized, Goal-oriented tra inees generally achieved significantly greater mean changes in both compute r attitudinal/efficacy and computer task proficiency measures (e.g., task c ompletion time). Verbal Persuasion trainees also exhibited significant chan ges in both types of training outcomes but to a lesser extent than Goal-ori ented trainees. Controlling for scores on intellectual ability (crystallize d, fluid) and the "big five" personality dimensions through analysis of cov ariance did not significantly change study results.