Questionnaire colour and mail sunray response rate

Citation
F. Buttle et G. Thomas, Questionnaire colour and mail sunray response rate, J MARKET R, 39(4), 1997, pp. 625-626
Citations number
1
Categorie Soggetti
Economics
Journal title
JOURNAL OF THE MARKET RESEARCH SOCIETY
ISSN journal
00253618 → ACNP
Volume
39
Issue
4
Year of publication
1997
Pages
625 - 626
Database
ISI
SICI code
0025-3618(199710)39:4<625:QCAMSR>2.0.ZU;2-A
Abstract
A split run test was performed to assess the impact of mail questionnaire c olour on response rates. A total of 4,250 questionnaires was mailed, half o n pastel yellow paper stock, half on white, to organisational respondents. Response rates were 28.24% for the yellow questionnaires (600 of 2,125 were returned) and 29.32% for the white (623 of 2,125). The chi-squared test of significance was applied to the data. As this indicates there is no signif icant difference between the response rates, it is concluded that the use o f yellow colour paper has no impact.