Dh. Sonnenwald et M. Iivonen, An integrated human information behavior research framework for information studies, LIB INFORM, 21(4), 1999, pp. 429-457
Human information behavior is emerging as an important component of informa
tion studies. As in many emerging research areas, one challenge is to ident
ify important facets of human information behavior and understand how diffe
rent methods can be best used to research these facets. This paper presents
the framework of an approach to designing and synthesizing research studie
s in human information behavior. The framework emerges from previous resear
ch in human information behavior and incorporates Ranganathan's framework f
or knowledge organization. It proposes that research studies that investiga
te human information behavior should consider the following facets: persona
lity, matter, energy, space, and time. Personality refers to actors, and in
this framework includes participants and their social networks. Matter ref
ers to the target of the action. It includes information and information re
sources, including services and technology that may provide access to infor
mation. Energy is the action itself, including the participants' tasks, pro
cesses, and goals. Space is the environment of the action, and includes phy
sical space as well as organizational and sociopolitical contexts. Time is
the nonspatial continuum in which actions and events occur; in the framewor
k, time is considered an episode, interval, or eon. Facets that should be i
nvestigated and taken into account in a study help guide the selection of t
he research methods for the study. Furthermore, research results from multi
ple studies can be synthesized by understanding the relationships among the
facets investigated in the different studies.