Congestion in a transportation system prevents vehicles from traveling free
ly. Therefore, congestion in a material handling system can reduce the syst
em's performance. This paper: (I)develops an analytical methodology for mea
suring congestion in a material handling system, (2) develops a congestion
measure that is measurable in real-time and readily incorporated into exist
ing analytical models for material handling system design and (3) develops
quantitative relationships between critical material handling system variab
les and system congestion. (C) 1999 Elsevier Science Ltd. All rights reserv
ed.