Development of a continuous improvement self-assessment tool

During the 1990s a growing number of firms have been encouraging continuous improvement (CI) in all aspects of working life, and some impressive resul ts have been achieved However, the process of implementing CI is long and c hallenging. Companies need to know what progress they have made, and the ou tcome of any interventions, in order to consolidate and further develop CI; The CIRCA CI self-assessment tool is a research-based tool which helps use rs to make an objective assessment of CI in their company. It is designed t o be used by any organisation regardless of size, industry, length of time working with CI, and the particular approach taken. The tool event through several phases of development, culminating in a paper-based Version 3.0 in 1997. Since then further development and testing of the toot has taken plac e in the UK and abroad, and future Plans include an electronic version.