Commitment, satisfaction, stress and control among social services managers and social workers in the UK

The authors examine the nature of job commitment, satisfaction, stress, and control, by analyzing responses of a large sample of social services manag ers and social workers in the UK. Very clear associations were found, with a high level of interdependence between these aspects of work experience. A nalysis of measures of affective and continuance dimensions of commitment a nd intrinsic and extrinsic satisfaction emphasizes the importance of unders tanding how different types of commitment and satisfaction interact with on e another, and with other aspects of work experience. Employers who wish to address employee commitment must also consider satisfaction, stress, and c ontrol, and how these relate to outcomes such as inclusion and involvement.