OBJECTIVE: TO assess the prevalence, preventability, category, and severity
of drug-related problems; medications involved; common causes of preventab
le medication-related visits (MRVs); and cost of MRVs.
METHODS: In this prospective, observational study of emergency department v
isits, patients were identified as having MRVs by use of a questionnaire. T
he patients or their representatives were interviewed to assess whether the
emergency department visit was caused by a medication-related problem Pati
ent selection was consecutive. A blinded panel of pharmacists and one physi
cian was used to assess study objectives.
RESULTS: Of the 253 patients interviewed, 71 patients (28.1%) presenting to
the emergency department had a medication-related reason for their visits.
Of the 71 MRVs, 50 (70.4%) were judged to be preventable and 21 (29.6%) no
npreventable. The data showed that MRVs are most often caused by an adverse
drug reaction, followed by overprescribing of the correct medication. The
severity of MRVs was most often classified as moderate. The most common med
ications involved were cardiovascular agents. The preventable MRVs were mos
tly due to noncompliance issues, inappropriate prescribing, inappropriate m
onitoring, and lack of patient education The average cost to the institutio
n was approximately $1444 per preventable MRV.
CONCLUSIONS: In our study, the prevalence of MRVs was higher than in previo
us studies due to the prospective nature of the study and the assistance of
drug experts in identifying and classifying the incidents. Areas identifie
d for improvement included compliance issues with patients, education of he
althcare workers regarding prescribing and monitoring of medications, and p
atient education.