Is there an anti-performance movement afoot?
Reinhart addresses that question and whether the HRD profession can afford
to move backward to focus again only on learning when it has made such brea
kthroughs in the past 20 years. She asks, ''Can there still be people who d
on't understand that learning is an integral part of performance, just not
all of it?"
Reinhart defines performance, poses a hypothetical situation in which a per
formance improvement approach is needed, and dissects the process of perfor
mance analysis and removal of any barriers. The steps are a review of the b
arriers identified in the analysis, creating a prioritized list of potentia
l solutions, developing action plans, and implementing, tracking, and analy
zing such plans. Nothing new there in approaching a performance problem, bu
t Reinhart goes on to detail what each step involves.
The article also describes several critical questions to ask during your or
ganization's next performance analysis and development process, and offers
suggested actions.