HOUSEHOLDS WITHOUT TELEPHONES IN THE UK

UK telephone penetration has reached approximately 90% of all househol ds. There are still 10% of households who are not connected to a telep hone in their homes. The 'unphoned' 10% are characterized by their geo graphical location and their socioeconomic characteristics. Low income households and households in inner city locations are least likely to own a telephone. These same households, arguably, have most to gain f rom connection to information services which the phone provides. This paper explores these issues through a review of the current literature , and from empirical evidence collected by the author. (C) 1997 Publis hed by Elsevier Science Ltd.