Empathy, the ability to perceive and reason, as well as the ability to comm
unicate understanding of the other person's feelings and their attached mea
nings, is held to be a core characteristic of a helping relationship. This
paper examines some of the observations that motivated the authors' interes
t in how registered nurses learn how to offer empathy to clients. First, wh
ile empathy is crucial to all helping relationships, professional helpers d
o not normally offer much empathy. Second, while nurses are meant to provid
e helping relationships, they do not tend to show much empathy to clients.
The relevance of empathy to clinical nursing and the potential consequences
of low-empathy nursing for clients is considered. It will be shown that, i
n the past, a low level of empathy has been reported among the helping prof
essions, including nursing, indicating that many professional helpers are n
ot as helpful as they ought to be. While most studies of empathy in profess
ional relationships are more than a decade old, more recent studies report
similar results.