Despite the availability of no fault insurance for wage replacement and med
ical care costs, the majority of workers diagnosed with an occupational dis
ease do not apply for workers' compensation. The objective of the study was
to determine the reasons why workers diagnosed with work-related musculosk
eletal disease did not apply for workers' compensation benefits. A cross-se
ctional study of 1598 individuals diagnosed with neck, upper extremity, and
low back work-related musculoskeletal disease from April to June 1996 was
performed All individuals were interviewed over the telephone using a stand
ardized questionnaire. The questionnaire included questions about the preci
pitating event; demographics; health limitations; mood; pain level; and att
itudes toward their health care provider, fellow workers, management, work
environment, and filing for workers' compensation. Whenever possible, stand
ardized questions from previous surveys were used. The interviewed individu
als with work-related musculoskeletal disease were reported by health care
practitioners as required by the state of Michigan's occupational disease r
eporting law. Workers reported during 12 weeks in the spring of 1996 by a M
ichigan health care professional as having a neck, back, or upper extremity
musculoskeletal disorder were eligible to participate. Among the 2703 repo
rts received, 490 individuals could not be reached, 22 did not speak Englis
h, 12 had died or were too incapacitated by other medical conditions, and 5
81 refused. We interviewed 59% of all eligible workers and 73% of all worke
rs who were reachable and capable of responding in English. Only 25% of wor
kers diagnosed with musculoskeletal disease filed a workers' compensation c
laim. The factors significantly associated with filing a claim were (1) inc
reased length of employment (>21 years: odds ratio [OR] 3.01, 95% confidenc
e interval [CI], 1.31 to 6.90); 11 to 20 years: OR, 2.34 95% CI, 1.01 to 5.
47; 6 to 10 years: OR, 1.76, 95% CT, 0.73 to 4.25; 1 to 5 years: OR, 2.36,
95% CI, 1.03 to 5.42; < 1 year: OR, 1.00; (2) lower annual income (<$40,000
: OR, 1.75, 95% CI, 1.06 to 2.88 vs $80,000: OR, 1.00); (3) workers' dissat
isfaction with coworkers (OR, 1.76, 95% CI, 1.01 to 3.06); (4) physician re
strictions on activity (OR, 2.16, 95% CI, 1.55 to 3.00); (5) type of physic
ian providing treatment (specialist, including surgeon or orthopedist: OR,
3.63, 95% CI, 2.37 to 5.55); physical and occupational therapist: OR, 2.15
95% CI, 1.35 to 3.43); family practitioner: OR, 1.33, 95% CI = 0.89 to 2.01
; company physician: OR = 1.00); (6) off work greater than or equal to 7 da
ys (OR, 14.85, 95% CI, 10.57 to 20.85); (7) decreased current health status
(OR, 082, 95% CI, 0.70 to 0.96); and (8) increased severity of illness (OR
, 1.24, 95% CI, 1.06 to 20.88). This study showed that only 25% of workers
with a work-related musculoskeletal condition filed for workers' compensati
on and refutes the common perception that an individual with a work-related
Problem is likely to file a workers' compensation claim. The strongest pre
dictors of who would file were those factors associated with the severity o
f the condition. Other factors were increasing length of employment, lower
annual income, and worker dissatisfaction with coworkers. Our study populat
ion consisted mainly of unionized autoworkers, and our findings may not be
generalizable to the total workforce.