Dh. Ebenbach et Cf. Moore, Incomplete information, inferences, and individual differences: The case of environmental judgments, ORGAN BEHAV, 81(1), 2000, pp. 1-27
Citations number
54
Categorie Soggetti
Management
Journal title
ORGANIZATIONAL BEHAVIOR AND HUMAN DECISION PROCESSES
A model for inference of missing information is explicated and tested in tw
o studies (Ns = 74, 76) of judgments about two environmental issues (endang
ered species reintroduction and the siting of a waste processing facility).
Participants made judgments of scenarios in which information relevant to
the judgment was varied orthogonally and, in some cases, relevant informati
on was missing, The results showed individual differences-as well as intrai
ndividual differences-in the assumptions participants made about missing in
formation and in the tendency to infer missing cues. Reported assumptions a
bout missing information predicted some aspects of the judgments. The data
for only a small minority (15%) of the participants were consistent with th
e inferred values model. Participants may use different methods for dealing
with missing information at different times or may not generally follow ei
ther an inference or averaging model in such contexts. Less favorable judgm
ents were given for scenarios with incomplete information (the "penalty" ef
fect), and this effect showed individual and intraindividual variation that
was related to reported assumptions about missing information, We discuss
the implications of these results for societal conflicts over controversial
issues and for understanding the sources of individual differences in judg
ments. (C) 2000 Academic Press.