A critical issue facing the health care industry today is the potential imp
act of community and interpersonal violence on home health care. The purpos
es of this study were to (1) serve as a source for understanding the person
al safety risk issues facing home care staff in a large Midwest region and
its surrounding rural areas; (2) provide an understanding of how perceived
threats to personal safety may impact patient care and patient outcomes; (3
) identify strategies for increasing the personal safety of direct care sta
ff; and (4) identify organizational, educational, and procedural issues tha
t impede or enhance staff safely. A triangulated qualitative design was use
d including focus groups, in-depth individual interviews, critical event na
rratives, and a participant self-report form. The study used a purposive sa
mple consisting of 5 men and 56 women who were either administrators or dir
ect care staff from 13 home health agencies. Seven major themes emerged: (1
) unsafe conditions that direct care staff must face; (2) organizational an
d administrative issues that impede or promote the personal safety of staff
; (3) ethical issues staff face daily; (4) protective factors associated wi
th maintaining safety; (5) issues of gender, race, age, and experience; (6)
education and training; and (7) the potential impact that staff's fear of
interpersonal and community violence can have on patient care and patient o
utcomes.