We assessed risk factors affecting the provisional diagnosis of medically u
nexplained symptoms made by physicians in new patients, in 526 clinical enc
ounters. Comparisons were made between the doctor's initial assessments reg
arding the nature of symptoms, and the final diagnosis. Physicians were mor
e likely to err on the side of diagnosing the symptoms as medically explain
ed rather than unexplained. When physicians perceived the interaction with
the patient to be positive, they were more likely to make a provisional dia
gnosis that the symptoms were explained. Conversely, a negative perception
of the interaction was associated with an increased likelihood of viewing s
ymptoms as medically unexplained. Physicians should be aware of the effect
of their own perceptions on their diagnostic behaviour.