Implementation strategies for educational intranet resources

Recent events in UK Higher Education have caused university schools to look toward alternative means of enhancing and monitoring the quality of the se rvice they provide. One approach utilises networked learning and teaching r esources, in particular intranets, Two Schools at the University of Brighte n commenced independent implementation of intranets at similar times. The s ubjects of the case studies are the School of Pharmacy and Biomolecular Sci ences Intranet (SPI) and the Business School Intranet (BSI), This paper des cribes the two alternative strategies for intranet implementation, demonstr ates the differing degrees of staff and student utilisation of these learni ng and teaching assets, identifies barriers to success within each and prop oses solutions to address them. The paper proposes a unified strategy for e ffective intranet implementation and suggests measures to manage organisati onal resistance to change.