Moral intensity and managerial problem solving

Citation
Jm. Dukerich et al., Moral intensity and managerial problem solving, J BUS ETHIC, 24(1), 2000, pp. 29-38
Citations number
15
Categorie Soggetti
Economics
Journal title
JOURNAL OF BUSINESS ETHICS
ISSN journal
01674544 → ACNP
Volume
24
Issue
1
Year of publication
2000
Pages
29 - 38
Database
ISI
SICI code
0167-4544(200003)24:1<29:MIAMPS>2.0.ZU;2-X
Abstract
There is an increasing interest in how managers describe and respond to wha t they regard as moral versus nonmoral problems in organizations. In this s tudy, forty managers described a moral problem and a nonmoral problem that they had encountered in their organization, each of which had been resolved . Analyses indicated that: (1) the two types of problems could be significa ntly differentiated using four of Jones' (1991) components of moral intensi ty; (2) the labels managers used to describe problems varied systematically between the two types of problems and according to the problem's moral int ensity; and (3) problem management processes varied according to the proble m's type and moral intensity.