HRT has many benefits for postmenopausal women yet acceptance and complianc
e with therapy is low. This paper sets out some of the main concerns women
have regarding HRT and highlights ways that physicians can effectively deal
with these concerns. Physicians dealing with women concerned about startin
g or continuing HRT should conduct patient-centered consultations employing
good counseling skills. Dealing effectively with women's concerns means ad
dressing their attitude to HRT, listening to the patients' fears in an unde
rstanding and non-dismissive way, and focusing on good communication. Commo
n concerns relating to unwanted effects such as bleeding, fear of cancer, w
eight gain, thrombosis, general systemic effects, and the use of medical in
tervention generally, can be dealt with if the physician follows the princi
ples for conducting a patient-centered interview. When it comes to decision
s about starting and continuing on HRT, it is important that women are trea
ted with understanding, their concerns are taken seriously, and they are gi
ven time to air their views and ask questions. Tailoring treatments to indi
vidual patients can overcome many of the problems women have with HRT, howe
ver it is important that the decision to start HRT, and the most suitable r
egimen and delivery system to use, be decided in partnership with the patie
nt. This should result in the patient having a better understanding of HRT,
and may improve compliance. (C) 1999 Elsevier Science ireland Ltd. All rig
hts reserved.