Environmental citizenship is a nationally and internationally stated object
ive and can be modelled as a product of interacting facets of personality,
socio-demographic factors and participation opportunities. The 1992 UNCED D
eclaration called for the widest possible citizen participation, stating th
at each individual shall have appropriate access to information concerning
the environment, thus placing the provision of public information as a corn
erstone of sustainable development strategies. However, this paper reveals
that environmental information provision can be a haphazard affair and that
whilst successful information retrieval is influenced by variables such as
educational attainment and social class, it is nevertheless often simply t
he outcome of chance factors. Furthermore, a series of information barriers
are identified, which include personnel, agency isolation, cost, geographi
cal, dissemination and technical language barriers, and we conclude that if
the involvement of communities in the sustainable development process is t
o be achieved, then the Rio slogan 'think globally; act locally' perhaps ne
eds to be modified to 'think globally; cooperate locally'. Copyright (C) 19
99 John Wiley & Sons, Ltd and ERP Environment.