IP multicast offers the scalable point-to-multipoint delivery necessary for
using group communication applications on the Internet. However, the IP mu
lticast service has seen slow commercial deployment ISPs and carriers. The
original service model was designed without a clear understanding of commer
cial requirements or a robust implementation strategy. The very limited num
ber of applications and the complexity of the architectural design - which
we believe is a consequence of the open service model - have deterred wides
pread deployment as well. We examine the issues that have limited the comme
rcial deployment of IP multicast from the viewpoint of carriers. We analyze
where the model fails and what it does not offer, and we discuss requireme
nts for successful deployment of multicast services.