Obtaining performance models, like Markov chains and queueing networks, for
systems of significant complexity and magnitude is a difficult task that i
s usually tackled using human intelligence and experience. This holds in pa
rticular for performance models of a highly irregular nature. In this paper
we argue by means of a non-trivial example - a plain-old telephone system
(POTS) - that a stochastic extension of process algebra can diminish these
problems by permitting an automatic generation of Markov chains. We introdu
ce a stochastic process algebra that separates the advance of time and acti
on occurrences. For the sake of specification convenience we incorporate an
elapse operator that allows the modular description of time constraints wh
ere delays are described by continuous phase-type distributions. Using this
language we provide a formal specification of the POTS and show how a stoc
hastic process of more than 10(7) states is automatically obtained from thi
s system description. Finally, we aggregate this model compositionally usin
g appropriate stochastic extensions of (strong and weak) bisimulation. As a
result we obtain a highly irregular Markov chain of about 700 states in an
automated way, which we use to carry out a transient performance analysis
of the POTS. (C) 2000 Elsevier Science B.V. All rights reserved.