Managing IT investment to deliver business benefit

Authors
Ferguson, H Longmate, G
Citation
H. Ferguson et G. Longmate, Managing IT investment to deliver business benefit, BR TEL ENG, 18, 1999, pp. 138-141
Categorie Soggetti
Information Tecnology & Communication Systems
Journal title
BRITISH TELECOMMUNICATIONS ENGINEERING
ISSN journal
0262401X → ACNP
Volume
18
Year of publication
1999
Part
3
Pages
138 - 141
Database
ISI
SICI code
0262-401X(199910)18:<138:MIITDB>2.0.ZU;2-P
Abstract
This article discusses the evolution of IT and IT projects and identifies f our guiding principles that should be taken into consideration if IT is to deliver real business benefit. These principles are concerned with the way IT projects are initiated and managed, clarify over measuring benefits at t he business level, how the organisation builds IT capability such that new business opportunities can be identified and, finally, how it supports its users of IT.