Though few question the importance of incorporating professionalism and hum
anism in the training of physicians, traditional residency programs have gi
ven little direct attention to the processes by which professional and huma
nistic values, attitudes, and behaviors are cultivated. The authors discuss
the underlying philosophy of their primary care internal medicine residenc
y program, in which the development of professionalism and humanism is an e
xplicit educational goal. They also describe the specific components of the
program designed to create a learner-centered environment that supports th
e acquisition of professional values; these components include a communicat
ion-skills training program, challenging-case conferences, home visits with
patients, a resident support group, and a mentoring program. The successfu
l ten-year history of the program shows how a residency program can enable
its trainees to develop not only the requisite excellent diagnostic and tec
hnical tools and skills but also the humane and professional attributes of
the fully competent physician.