Alcohol and drug abuse is a social phenomenon that generates great concern,
impotence, uncertainty and depression as well as different negative conseq
uences on the emotional and physical health of those who live closely with
this problem. For this reason, the family studies are nowadays relevant.
Research results indicate that the availability os social support resources
for these families to cope with this problem are related to a higher level
of wellbeing. However, there are different factors limiting their access t
o the attention services and to the different sources of formal and informa
l support. These support resources are not enough, as family members should
also have a favorable perception of them and believe that they are actuall
y useful.
The objective of this paper is to analyze what prevents relatives from seek
ing help for physical and psychological health problems that appear as cons
equences of coping with the substance abuse of a relative, and also prevent
ing them from seeking help for the user as well. The families interviewed w
ere contacted through specialized treatment agencies and from the community
itself (n =100). The information was analyzed following a qualitative appr
oach according to the Grounded Theory. The main category for this work was
the social support received by the family, with emphasis on the factors tha
t prevent them from seeking social support.
Nearly half of the relatives interviewed had never sought professional help
. The reasons for that way be different and interrelated going from an indi
vidual microlevel to a wider macrosocial context, which includes cultural a
spects related to myths, traditions, beliefs and values around the notion o
f gender and family. These concepts define the patterns of action followed
to solve the problem, which include the traditional roles, unability to rec
ognize alcohol use as a prolem, fear of communicating the problem to others
in orde to cope with this problem only within the family, shame of having
an addict relative, greater tolerance to alcohol use compared to drug use,
etc. Finally, the implications of these findings regarding health policy ma
king aimed at providing family treatment, are discussed.