Considerable resources have been directed towards the recognition and manag
ement of child physical and sexual abuse and/or neglect. However, the issue
of parental non-compliance is less well defined and under recognized. Whil
e outwardly seeking advice, non-compliant parents, especially if anxious, a
re unable or unwilling to comply with the recommendations made. Conflicts o
f interest between the parent(s)' and the health professionals' perceptions
regarding the best interest of the child may arise.
Parental non-compliance is centred around the parents' perception of the ch
ild's current problems and its relationship to past problems. Such noncompl
iance may reflect ignorance or misunderstanding of the clinical situation.
Ignorance may be readily addressed if the parents are receptive and trustin
g. However, non-compliance more commonly arises from the parents' inability
to cope emotionally with the stresses surrounding the recommended treatmen
t. Parents may be vulnerable to psychological reactions which inhibit ratio
nal thinking. Parental anxieties are best understood in terms of psychologi
cal constructs, including 'defences' such as 'denial' and 'splitting': 'rep
etition compulsion' and the need to 'work through' psychological barriers s
o that the child's best interest is served. Parental non-compliance can ser
ve to protect the parents from overwhelming fears and anxieties, which if a
ddressed may transform parental defensiveness to co-operation. Extreme pare
ntal non-compliance may represent a special form of child abuse where, due
to parental psychopathology, parents are unable to consider the child's bes
t interest.
Clinical vignettes arising from a consultant private and hospital ambulator
y setting will focus on management strategies for successful outcomes. Reco
mmendations offered on ways to reduce the risk of parental nan-compliance i
nclude building trust, eliciting the aid of a parental partner, and organiz
ing a second opinion, thereby improving the chances of a successful outcome
.