Patients continue to be physically restrained in psychiatric in-patient uni
ts, Studies concerned with staff-related variables have suggested that the
emotional reactions of professionals to violent or potentially violent pati
ents may influence their use of restrictive measures. However, no research
existed that described psychiatric nurses' thoughts and feelings while they
were involved in restraint situations nor what effects their thoughts and
feelings had on their decision to restrain. Therefore, an ethnographic qual
itative study was conducted in order to describe systematically nurses' tho
ughts and feelings toward restraint use in the in-patient psychiatric setti
ng. The conceptual approach guiding the study was Etzioni's (1992) theoreti
cal work on the role of normative-affective factors in decision making. Fol
lowing ethical approval of the study, ethnographic interviews were conducte
d with six nurses from an in-patient psychiatric unit who had participated
in a situation involving the physical restraint of a patient. The analysis
of the nurses' thoughts and feelings revealed that the restraint situation
represented a decision dilemma for them. This overall finding was supported
by four themes: (1) the framing of the situation: the potential for immine
nt harm; (2) the unsuccessful search for alternatives to physical restraint
s; (3) the conflicted nurse; and (4) the contextual conditions of restraint
. The results indicated that restraint use is more complex than is currentl
y conveyed in the literature in that normative-affective factors influenced
nurses' restraint decisions. The findings advance our understanding of why
restraints continue to be used in psychiatric units. Further research is n
ecessary to examine the findings in other settings and with a larger and mo
re diverse population in order to draw definitive conclusions about the con
tinued use of physical restraints in the care of patients on psychiatric un
its in hospitals.