Collectivism, propensity to trust and self-esteem as predictors of organizational citizenship in a non-work setting

This study examined organizational citizenship of residents in a housing co operative setting where roles were not influenced by traditional employee-e mployer work relationships, Results demonstrate that the individual differe nces of collectivism and propensity to trust predicted organizational citiz enship (assessed six months later). In addition, organizational-based self- esteem fully mediated the effects of collectivism and propensity to trust o n organizational citizenship, and tenure moderated the trust-self-esteem re lationship. We discuss the implications of these results given the changing nature of work and the increasing importance of non-work organizations. Co pyright (C) 2000 John Wiley & Sons, Ltd.