Gb. Teague et al., THE MHSIP MENTAL-HEALTH REPORT CARD - A CONSUMER-ORIENTED APPROACH TOMONITORING THE QUALITY OF MENTAL-HEALTH PLANS, Evaluation review, 21(3), 1997, pp. 330-341
Health care report cards have been endorsed as a mechanism for efficie
ntly comparing key quantifiable aspects of performance across a range
of health systems or plans. There are challenges in determining what t
o measure; how to gather and analyze data; and how to report, interpre
t, and use findings. Mental health has received little attention, and
a consumer perspective is typically not included. The proposed MHSIP m
ental health report card (MMHRC) addresses these concerns. General iss
ues for report cards are discussed, and the MMHRC is described in term
s of content data sources and quality, and analysis and reporting.