Ten registered nurses in Hong Kong were interviewed on their perceptions of
caring behaviours in their clinical settings, barriers to these behaviours
, and possible ways to overcome those barriers.
Findings showed that respondents valued the importance of expressive behavi
ours and interpersonal communication skills in providing holistic patient c
are. They felt constrained by social, economic, cultural, and personal vari
ables such as staff shortages, the traditional task-orientated approach of
nursing, the dominance of medicine in the healthcare system, the influence
of Chinese culture on work attitudes, and their limited skills and lack of
education.
The situation could be improved through better staff education, colleague s
upport, effective human resources allocation, and promotion of a democratic
working environment.
A creative approach is necessary to integrate these strategies into a healt
hcare system dominated by technology and economic constraints.