Most leaders of new product teams are aware of the complexity of the proble
m they confront and the changes that must occur before cross-functional tea
mwork can accelerate new product development processes. Most know, for inst
ance, that promoting cross-functional thinking, collaborative decision maki
ng, and concurrent organization of new product workflow are advantageous. O
nly a select few, however, consistently act on these insights and affect me
aningful changes. The differences between more and less effective leaders l
ies less in what they espouse or profess and more in the process by which t
hey learn and form new visions and develop new ways of defining their behav
iors.