MOTIVATION FOR AND PREVENTION OF HONEST RESPONDING IN EXIT INTERVIEWSAND SURVEYS

Exit interviews and surveys (EIS) provide unique opportunities for org anizations to collect diagnostic information. Although the EIS process may be open to unethical response distortion by exiting employees, th ere have been few scientific inquiries into the reasons far such disto rtion. The present study was an attempt to identify these reasons. The results indicate three factors that can motivate honest responding (p ositive equity, capricious reasons, and negative equity) and three fac tors that fan prevent honest responding (negative consequences, person al and situational reasons, and objectivity).