Assessing service quality: Satisfying the expectations of library customers

Authors
Citation
F. Cole, Assessing service quality: Satisfying the expectations of library customers, INT J INF M, 20(1), 2000, pp. 87-88
Citations number
1
Categorie Soggetti
Library & Information Science
Journal title
INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT
ISSN journal
02684012 → ACNP
Volume
20
Issue
1
Year of publication
2000
Pages
87 - 88
Database
ISI
SICI code
0268-4012(200002)20:1<87:ASQSTE>2.0.ZU;2-1