Predictors of male and female servers' average tip earnings

Authors
Citation
M. Lynn et T. Simons, Predictors of male and female servers' average tip earnings, J APPL SO P, 30(2), 2000, pp. 241-252
Citations number
24
Categorie Soggetti
Psycology
Journal title
JOURNAL OF APPLIED SOCIAL PSYCHOLOGY
ISSN journal
00219029 → ACNP
Volume
30
Issue
2
Year of publication
2000
Pages
241 - 252
Database
ISI
SICI code
0021-9029(200002)30:2<241:POMAFS>2.0.ZU;2-W
Abstract
Tips represent a substantial portion of restaurant waiters' and waitresses' incomes. We report a study that examines several potential predictors of t he differences in servers' average tip earnings. Our results indicate that servers earn larger average sales-adjusted tips if they are attractive fema les, better service providers, and high self-monitors. However, these effec ts hold up only for evening tips. None of the variables in this study predi cted servers' average lunch tips. The methodological, theoretical, and mana gerial implications of these findings are discussed.